The Human Resources Department announces the
position of Graduate Enrollment and Outreach Manager,
reporting to the Associate Director, Graduate Admissions. This is an outreach liaison to corporations, non-profits,
and community organizations to increase awareness of RMU’s graduate programs;
responsibilities encompass recruitment and retention of graduate students at
RMU’s Pittsburgh campus.
Responsibilities include: effectively
managing the recruitment of potential graduate students from the inquiry stage
through matriculation; serves as the point of contact for prospective and
current graduate students in all facets of the enrollment process; serves as a
liaison between the graduate admissions office and the deans, associate deans,
program department heads and coordinators; responsible for corporate
relationship development and increasing RMU awareness in the community; making
cold calls, building and maintaining corporate relationships, attending
networking events, and making professional presentations; working closely with
the offices of financial aid and student accounts to ensure prospective
students receive the most updated information involving loans, company billing,
and other payment plan options; using the Enrollment Management Action System
(EMAS), Patriot System and PowerFaids in order to correspond and track progress
with prospective students; attending off-campus recruiting events;
coordinating/attending on-campus open house and information session programs; coordinate/implement/attend
recruiting events at Pittsburgh campus; maintaining operations in assigned
office area at Pittsburgh campus to include ensuring adequate promotional
supplies, meeting with campus visitors, attending scheduled meetings, and
presenting graduate programs to groups; supports retention efforts of all
assigned students through the various means on matters related to program
advising, course selection, registration and campus various policies and
procedures; managing special projects as required; and performing any and all
Bachelor’s degree required; Master’s degree preferred.
Three (3) years of higher education admissions/recruiting desired; graduate admissions/recruiting experience preferred.
Valid driver’s license required.
Ability to make cold calls and document follow up activities
Ability to travel and work a varied schedule with flexible hours at multiple locations; ability to load and transport admissions materials, displays and other equipment.
Excellent communication, organizational, and problem solving skills with the ability to deal with confidential information and the diverse needs of campus visitors through superior customer service.
Ability to manage projects and work independently; ability and willingness to work irregular hours, evenings and weekends in addition to regular hours.
Highly motivated with a positive attitude; strong commitment to customer service and student focus.
A staff member is expected to abide by all of the rules and regulations of the University, the NCAA and the NEC.
Internal Application Deadline: July 3, 2014
External Application Deadline: Until Position Is Filled
Starting Date: As Soon As Possible